Alternative
A Custom Alternative to Deputy
Deputy is a capable workforce-management platform, and if you need its full suite out of the box it's worth a look. The friction shows up when you only use a slice of it but still pay per user for the whole thing — or when your operation needs something Deputy doesn't do its way. A custom system gives you exactly the features you use, no more, with no per-seat fee.
Deputy vs a custom system
| Deputy | Custom (OC Systems) | |
|---|---|---|
| Pricing model | Per-user, per-month | One-time build from $1,900 or low monthly managed plan |
| Feature scope | Broad suite, you pay for all of it | Only the features you'll actually use |
| Workflow fit | Configurable within limits | Built to your exact rules |
| Ownership | Subscription platform | You own the system and data |
| Integrations | Prebuilt connectors | Custom integrations to what you actually use |
| Support | Ticket queue | Direct line to a local team |
When Deputy is the better choice
- You want a deep workforce-management suite (tasks, news feed, payroll) out of the box
- You need it running this afternoon with no build time
- Your team is large and Deputy's enterprise features genuinely fit
When a custom system wins
- You only use a fraction of Deputy but pay for the whole platform per user
- Your scheduling rules don't fit Deputy's configuration options
- You'd rather own one tailored system than rent a broad one
The bottom line
Deputy is a strong pick if you want the full suite immediately. If you're paying per user for features you don't touch, a custom system that does exactly what you need — and nothing you don't — is the leaner long-term call.
Frequently asked questions
Can a custom system do shift swaps and reminders like Deputy?
Yes — shift swaps with manager approval and automatic SMS/email reminders are standard. We build the parts that matter to you.
Do we still pay monthly?
Only if you choose our Build & Maintain plan for managed hosting and support. Build & Transfer is one-time with no recurring fee.
Can it scale as we add locations?
Yes — multi-location scheduling is something we build for directly, with no per-user pricing penalty.
Not sure which is right for you?
Tell Jordan what you're using now and where it's falling short. We'll give you an honest answer — even if that answer is "stick with what you have."