Frequently Asked Questions
What we manage, what it costs, and what we will not promise you.
What exactly do you manage?+
Two channels. On Amazon: Sponsored Products, Sponsored Brands and Sponsored Display, plus — on the higher tier — listings, A+ content, Brand Store and Brand Registry. On Google: Search, Shopping and Performance Max, plus — on the higher tier — your Shopify store, its product pages, on-page SEO and the Merchant Center feed.
How much does ad management cost?+
Amazon PPC management is $500 a month. Google Ads management is $500 a month. Either one with the brand side included is $1,500 a month. Flat fees, no contract. Ad spend is separate and paid directly to Google or Amazon.
Do you charge a percentage of ad spend?+
No. The fee is flat whether you spend $2,000 or $50,000 a month. Percentage pricing pays an agency to spend more of your money, which is the opposite of the job.
What's the difference between the $500 and $1,500 tiers?+
The $500 tiers are the ad accounts only — structure, bids, search terms, negatives, reporting. The $1,500 tiers add everything the ads land on. If your listing or store page is weak, more spend leaks faster, and the campaigns can only do so much about it.
Can you audit my account first?+
Yes. The PPC Audit is $200 and covers an existing Amazon or Google account: wasted spend, structure, match types, conversion tracking and bid strategy. You get a written, prioritized fix list within 3 business days and keep it whether or not you hire us.
I don't have an online store yet. What then?+
The Brand Website Build is $1,000 one-time — a Shopify store with analytics and conversion tracking installed at launch, handed over to you outright. Shopify's own subscription is paid by you, directly to Shopify.
How do I know whether Amazon is right for my product?+
That's the $2,000 Brand Roadmap: category and competitor research, real demand data, and the unit economics after referral and fulfilment fees, plus a 12-month channel plan. Some products shouldn't go on Amazon at all — thin margins, heavy or fragile items, tightly regulated goods — and it costs far less to establish that on paper than in inventory.
Can you guarantee an ACOS or ROAS?+
No, and be careful with anyone who does. Nobody controls competitor bidding, seasonality or platform algorithm changes. What we commit to is method: tracking fixed before optimization, bids set against your actual break-even, and reporting you can check.
Do you work outside Orange County?+
The ad and brand work is nationwide — it's remote, and the platforms don't care where we sit. Our custom web systems, a separate service line, are focused on Orange County and Southern California.
Do you offer support in Spanish?+
Yes. Full support in English and Spanish.